If you're a member, you won't get:

• Services we don’t think you clinically need.
• Transport that’s not to the nearest medical centre that can treat you, as we decide.
• Transport if you want to move to another place to be closer to family.
• Services used within the first three (3) days of purchase.
• Services where a third party is in charge of payment, as said in the ambulance payment guidelines.
• Services performed by a non-registered state ambulance provider.